Since partnering with Aureon, Midwest Nephrology Consultants has experienced a simplified approach to how they use technology every day.
“There isn’t a day that goes by where we aren’t asking Aureon for assistance,” said Stevens. “You just can’t function without a good IT provider.”
Now Midwest Nephrology Consultants can do everything on the go, from scheduling so that things stay on task, to ordering scripts – it’s all executed and supported with the help of Aureon.
“We’ve gone full-circle, from where everything was on-site, to where now we can leverage remote support for a lot of our needs,” Stevens explained.
Having a reliable and consistent connection is important to Midwest Nephrology Consultants,
and Aureon’s plan and network design has improved productivity.
“If our electronic records are down, then we can’t serve our patients properly,” explained Stevens. “The way our systems are set up now, with redundancy built-in, has made it so we don’t have downtime.”
An ideal day for Midwest Nephrology Consultants is a day with no problems or issues. “If something does happen, it gets addressed quickly,” said Stevens. “Aureon is always there to solve the problem, and it’s a really good feeling to have that.”
“Aureon is the only vendor I’ve ever trusted,” said Stevens. “If Aureon tells me I need something, it’s the truth.”
In the end, Aureon allows Midwest Nephrology Consultants to not have to worry about their technology, so they can focus on what they do best: serving their patients.