After partnering with Aureon, TCB has experienced many crucial benefits, including an increase in uptime and system availability. System uptime is critical to TCB, and it enables them to effectively serve their customers throughout the day.
“When we brought Aureon on board, our security was enhanced and backups were more reliable,” said Schmaderer. “We’ve also had very little downtime, which allows us to make better use of our time and be more productive day to day.”
Overall, TCB has experienced a major shift in the right direction with their technology. Aureon has enabled TCB to focus their time on core processes and customer service, instead of managing technology.
“This allows us to spend time at what we’re good at, which is delivering financial services to our customers, community projects, and helping the local economy through banking,” said Schmaderer. “We experience less issues with Aureon, and when we do have issues, they get resolved quicker,” said Schmaderer.